Messaging
Notifications
Broadcasts and lifecycle messages across push, SMS, email and in-app — with the delivery numbers to prove they landed.
Sent this week1.06M
Delivery rate94.6%
Open rate38.2%
Scheduled1
Messages sent 7d
1,062,000
8.2%vs last week
Delivery rate
94.6%
0.8%vs last week
Against 96% target95%
Open rate
38.2%
2.1%vs last week
Click-through
8.9%
1.4%vs last week
Delivery funnel by day
Delivered, opened and clicked across all channels
This week end to end
From queued to a ride booked
Queued1,120,400100.0%
Delivered1,062,00094.8%
−5.2% drop-off from queued
Opened427,20038.1%
−59.8% drop-off from delivered
Clicked93,5008.3%
−78.1% drop-off from opened
Booked a ride28,4002.5%
−69.6% drop-off from clicked
Broadcasts
One-off sends to a targeted audience
| Broadcast | Channel | Audience | Size | Delivered | Opened | Clicked | Status | When |
|---|---|---|---|---|---|---|---|---|
Your weekend 25% off is live B-4412 | Push | Weekend social | 96,410 | 94.6% | 42.1% | 10.1% | Sent | Fri 16:00 |
Storm advisory — reduced service in Tampa Bay B-4411 | Push | Tampa riders + drivers | 42,180 | 97.0% | 76.4% | 10.2% | Sent | Thu 06:15 |
Insurance document expiring in 7 days B-4410 | SMS | Drivers · expiring docs | 12 | 100.0% | 100.0% | 66.7% | Sent | Wed 09:00 |
Earn $180 more this week — Miami bonus B-4409 | Push | Miami active drivers | 4,318 | 97.4% | 66.8% | 28.6% | Sent | Wed 05:30 |
We miss you — 30% off your next ride B-4408 | Dormant 90d | 41,210 | 96.8% | 28.6% | 5.4% | Sent | Tue 10:00 | |
Labor Day weekend — plan ahead B-4407 | Push | All riders | 448,200 | — | — | — | Scheduled | 04 Sep 08:00 |
New carpool routes in Orlando B-4406 | In-app | Orlando riders | 68,400 | — | — | — | Draft | — |