Demand shaping
Surge & Peak
Scheduled peak windows and live surge — the two ways Epic Rides pulls drivers toward demand without over-charging riders.
Zones currently surging
7
Of 14 active zones
Avg live multiplier
1.34×
Surge revenue MTD
$148K
8.0% of gross bookings
Requests lost to price
2.1%
Riders who abandoned at quote
Live surge map
Where the multiplier is active right now across Miami–Fort Lauderdale
recomputed every 60s
Surge policy
The guardrails the engine works inside
- Network multiplier cap
- 1.80×
- Event zone cap
- 2.50×
- Trigger threshold
- Demand index 1.4
- Minimum hold time
- 5 minutes
- Step size
- 0.10×
- Cool-down
- 3 minutes
- Rider notice
- Shown before request
- Driver share of surge
- 100%
Cap is binding
South Beach has been pinned at the 1.8× cap for 41 minutes and is still 210 drivers short. Price alone is not clearing this window.
Scheduled peak windows
Predictable multipliers applied on a timetable, independent of live surge
| Window | Days | From | To | Multiplier | Cities | Revenue uplift | Live |
|---|---|---|---|---|---|---|---|
Weekday morning commute PW-01 | Mon–Fri | 07:00 | 09:30 | 1.25× | All | +8.4% | |
Weekday evening commute PW-02 | Mon–Fri | 16:30 | 19:00 | 1.40× | All | +14.2% | |
Friday & Saturday night PW-03 | Fri–Sat | 21:00 | 03:00 | 1.60× | Miami, Orlando, Tampa | +22.8% | |
Airport red-eye PW-04 | Daily | 04:00 | 06:30 | 1.35× | MIA, MCO, TPA zones | +6.1% | |
Sunday brunch PW-05 | Sun | 10:00 | 14:00 | 1.15× | Miami, Fort Lauderdale | +2.4% | |
Event surge · stadium PW-06 | Event-driven | — | — | 1.80× | Geofenced venues | +4.9% |